About Workplace Dispute Settlement Services Victoria

Workplace Dispute Settlement Services Victoria offers workplace investigation, workplace assessment, facilitation of difficult conversations, and mediation of workplace disputes. We work with organizations of any size, in any sector, that require impartial assistance to address workplace conflict.

Principles Guiding Service Delivery:
The principles guiding our services are honesty, impartiality, supportiveness, respect, participant safety, and a sincere desire to help parties experiencing conflict to resolve their differences.
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Services Delivered:

• Thorough and impartial workplace investigations and workplace assessments to identify root causes of presenting conflicts and enable implementation of long-term solutions that promote organizational success. 
• Facilitated conversations to enable parties experiencing conflict to communicate more effectively. The mutual understandings that develop as they talk and listen allow the parties to interact more successfully in the future, promoting workplace health.
• Mediations to enable parties in dispute to negotiate mutually satisfactory outcomes with the assistance of an impartial facilitator. Like facilitated conversations, they help to rebuild relationships, improve organizational outcomes, and increase organizational capacity to address conflict effectively. ​

Our Goal:
To offer services that help to build stronger, healthier, more effective organizations with an enhanced capacity to deal successfully with conflict. 
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Our Commitment to You: 
To use our extensive knowledge of organizational dynamics and of human behaviour in organizations to develop interventions that will improve outcomes for organizations and workers experiencing conflict.